Medical transport: digital and coordination at the heart of the territories

Long peripheral to mobility policies, medical transport is becoming a revealer of territorial inequalities and the limits of management that is still too fragmented.

Every year, more than 500 million journeys are made in France, often in critical contexts: isolated patients, remote hospital structures, coordination of multiple actors.
The digital shift, which has begun but is still partial, promises to be decisive in improving efficiency, quality of service and the attractiveness of the profession.

Persistent territorial disparities

In many rural or peri-urban departments, medical transport suffers from an inadequate supply: shortage of vehicles, long waiting times, uneven coordination between hospitals, ambulances and regional health agencies (ARS).
However, access to scheduled or post-hospitalization care depends directly on these logistics.

Promising but hampered digital tools

Regulation solutions such as e-TNA, intelligent dispatching platforms, connected reservation systems: the technologies exist.
But their deployment remains heterogeneous. The reasons for this are technical (insufficient interoperability), human (resistance to change) and economic (investments still too localized) obstacles.

Meaningful local experiments

In Brittany and Île-de-France, pilot projects are showing concrete results: avoided transport, reduced delays, better monitoring of assignments.
These successes call for a strengthened national approach, based on the pooling of tools and ongoing training for those working in the field.

Structuring a collective and equitable response

The success of the digital shift will depend on clear alignment between the State, the ARS, healthcare establishments and private operators.
The challenge: to build shared, equipped governance capable of adapting to the constraints of the territories while guaranteeing a high level of quality of service.

Euromove, a space for building collective solutions

Digital technology, coordination, governance: the challenges of medical transport are cross-cutting and systemic. They affect both the quality of care and territorial equity.
By promoting feedback and concrete innovations, Euromove 2026 is set to be a strategic convergence point for healthcare transport stakeholders, public decision-makers and digital solutions publishers.